Wicked Campers Monkey Mia

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Reviews of Wicked Campers Monkey Mia

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  saxon mather Added October 11, 2023

  ★ ☆ ☆ ☆ ☆
  1 star is too much.
  
  The LandCruiser was broken, the headlight fell out while driving and they tried to charge us for it. It took almost 6 months to get the deposit back. It took threatening lawyers and calling out the owner of the company on NZ to get it back. We got the $500 back, but I would never touch them again if they were the last car hire business on earth.
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  Florian Schörken Added October 09, 2023

  ★ ☆ ☆ ☆ ☆
  These five star reviews are obviously fake!
  We rented at Monkey Mia in September, the car was in awful condition, filthy and dirty, camping table and kitchen utensils were unusuable. Car was run down with almost 300tsd km on the clock. Furthermore Wicked Camper charged us 100 Dollars cleaning fee for this after we were back home, waiting 3 weeks for our deposit to be returned. Upon return they said everything was fine and they don´t give out receipts for return of the car. Don´t do it, Wicked Camper at Monkey Mia is pure rip off. They don´t even have an office there, it´s just a mechanic garage that does it on comission. Shame, because Francois Peron itself is beautiful. Go somewhere else if you don´t want to be ripped off.
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  Lena Phares Added September 30, 2023

  ★ ☆ ☆ ☆ ☆
  Booked one way from Exmouth to Monkey Mia.
  Absolutely awful! Overpriced, horrible customer service, and one star is still too much to give them! Pick up was awful, we were treated poorly, and drop off was a complete fiasco, leaving my family stranded over 15 miles away from our final destination (where we were actually listed to drop off via our contract, but it was actually in a completely different town and we had to find this out on our own...)
  Our truck was filthy and falling apart, and we booked the latest model! It also stunk terribly!
  Our spare tires were flat, we couldn't access the jack to be able to change a tire because it was locked with a combo code we were not provided... The truck box barely latched closed and came open on us while driving at one point. It also did not lock so leaving the vehicle was a little unnerving, thank goodness the camping people in Western Australia are all honest people!
  If booking a camper company, I can't tell you enough to look elsewhere and find one that is better geared! The country is amazing to see, I'm just sad that the company we happened to book with tarnished the experience.
  Thank goodness the mechanic at the drop off in Denham was decent and gave us a ride back to Monkey Mia!
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  Steve Béguin Added September 25, 2023

  ★ ☆ ☆ ☆ ☆
  Very expensive ($300/24h) and still trying to keep the $500 bond. After claiming it back they still kept $100 for "cleaning fees" although the car was returned in good condition. When disputing this fee, they simply don't follow up. They are not honest people.
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  Paddy Quinn Added September 15, 2023

  ★ ☆ ☆ ☆ ☆
  The most appalling company I have ever had the misfortune of dealing with. We returned our hire a day early, cleaner than we had received it and our deposit took 63 days to be returned.
  We called mutliple times to question what was happening with our deposit and each and every agent who answered the phone stated that they could do nothing to help us.
  Absolute farce of a company, disgraceful

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